Il Centro
• 106-6036 3 Street SW | Calgary, AB | T2H 0H9
Average User Rating:
6.75/10
6.75/10
Recommended by:
50%
50%
Sort Reviews by:
"Order Take Out, Don't Visit This Place"
Joey
May 2009 — "The short version: awful service. Hot, stuffy restaurant with zero ventilation. Rude waitress. Excellent pizza. Get take out.
The long version: It's hard to describe what an awful dining experience I had at this restaurant. We were there for a family event, at a table of six. Three of us showed up and were seated at a table. For 15 minutes we sat there, in the very stifling heat (hot ovens, no windows opened), watching as the waitress and two waiters passed by us again and again, ignoring us. We watched as people who arrived after we did get near-immediate service. I can only assume that we were ignored because it was clear the other members of our party weren't there yet. But why not take our drink orders at the very least? Or get an appetizer started? When our friends showed up, we waited for another five minutes, and were still being ignored by the staff.
I eventually got the attention of the waitress and asked her if we could get her to take our order because we hadn't been served yet - she literally sneered at me. I've never experienced anything like that in my life at a restaurant. I simply wanted to get some drinks and order an appetizer, and she abruptly informed the table that the kitchen was "crazy" and we had to order all of our food at once. That made for a slightly uncomfortable feeling as we quickly had to decide what we wanted to order.
Our drinks came in a few minutes. Who serves a can of cold pop without ice in the glass? Il Centro does. Then our Calamari came - and they brought two orders instead of one. The waitress knew we only ordered one, but she asked us if it was OK that we had two orders - after we had already started eating from both plates (I thought they just split up one order on two plates). What was I supposed to say at that point? The Calamari was very good, I'll say that much, but at any other restaurant they would have recognized it was their mistake and only charged us for one. Not at Il Centro.
Our food eventually came, and the pizza was very good - probably some of the best I've ever had outside of Rome. But the events leading up to that first bite of pizza were so irritating it was hard to fully enjoy the food. The waitress never returned to ask us if we wanted anything else, or how the food was. As we were nearing the end of the meal one of our party flagged down a waiter (since our waitress was ignoring us) and asked for another beer for himself and someone else at our table. 15 minutes passed, we had finished eating, and those drinks never came.
We waited another 20 minutes or so, and our waitress never came to clear the plates or ask us if we wanted anything else (coffee, dessert, etc.). The heat inside the restaurant was awful. I caught her on the way back from another table and asked for the bill. She came back with it, we paid, and we left. I didn't leave a tip - if I could have left a negative tip, I would have. It takes truly awful service for me to not leave a tip, but this experience more than qualified.
"
User Rating
4.17/10
4.17/10
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Quality of Food
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Value for Money
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"The very best pizza"
Linnea
September 2008 — "I love Il Centro.
I have been going there for the last three years.
It is my restaurant of choice for the food, ambience and price.
There pizza is the very best I have ever tasted, it is always consistently good.
All the produce used for the pizza and salads is fresh.
"
User Rating
9.33/10
9.33/10
Ambience
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Beverages
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Cleanliness
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Quality of Food
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Staff Service
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Value for Money
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DescriptionItalian cafe serves up favourites such as panini sandwiches, sausages and pastas but specializes in pizza. A medium crust is topped with a variety of ingredients to create tasty pizzas.
Location Information106-6036 3 Street SW
Calgary
AB
T2H 0H9
